You can register by phoning us or online to receive email alerts of new properties becoming available to rent. We endeavour to arrange appointments that are convenient to you during weekdays, evenings and on weekends.
As soon as you have found a property and presented an offer to us, we submit it to the landlord for consideration. Any offer made is subject to satisfactory references being received and a tenancy agreement being completed. When your offer has been accepted, we apply for references and begin preparation of the tenancy agreement between yourself and the landlord. Prior to the tenancy beginning, we provide you with a statement showing the initial monies due. Once the tenancy agreement has been signed and cleared funds have been received the tenancy can proceed. On the day the tenancy begins, you will be checked into the property by an independent inventory clerk and the keys handed over to you.
You can then start enjoying your new rental home, confident that we are on hand with advice and support throughout your tenancy.
The asking rent does not include; letting fees, general administration fees, reference fees (including credit checks, bank, guarantor, previous landlord, etc), application fees, fees for drawing up tenancy agreements, inventory fees, including check-in and check-out fees, additional occupant fees, pets disclaimer fees/additional pet deposit. Fees may be charged on a per property or per tenancy basis.
Set up fee - £240 (including VAT) – this covers our services to tenants for accompanied viewings, facilitating the presentation of offers and specific conditions on their behalf to the Landlords. This fee also includes referencing (up to two tenants) and creating bespoke Tenancy Agreements that accurately reflects the terms agreed between the Tenant and the Landlord.
Additional Tenant Fee - £35 (including VAT)
Guarantor Fee - £75 (including VAT) – this covers the facility required to reference a guarantor necessary when the prospective Tenant does not pass the relevant referencing process and therefore requires a guarantor to act as surety in the lease for the rental of the property.
Withdrawing from a Tenancy – when your offer is accepted you will be asked to pay a “pre tenancy application charge” equivalent to 2 to 4 weeks of the agreed rent. You will receive a receipt for this payment which will detail the terms and conditions of your offer and also state the balance that has to be paid prior to the start of the tenancy. In the event that you withdraw from the tenancy, any reasonable charges as detailed above and within the receipt will be deducted from this payment.
Renewal Fee – where you choose to renew your tenancy agreement, we will charge you a fee of £100 (including VAT) in order for us to draw up the necessary paperwork and conduct all the relevant checks required to renew your agreement. This fee is charged as a one-off payment and not per tenant on the lease.
Security Deposit – this is usually the equivalent of 6 to 8 weeks of the agreed rent. This amount covers the added risk of property damage that is beyond “fair wear & tear”. Where applicable this deposit will be protected in a Government approved scheme and may be returned at the end of the tenancy. All deposits are held in our Client Account.
Ending your tenancy:
Check-out Fee – inventory check-out fees are dependent on property sixe and contents and range from £120 to £900. All prices are inclusive of VAT. An independent inventory clerk will attend the property to undertake an updated “schedule of condition” based on the original inventory report. The repayment of security deposits is in accordance with the findings of this report.
There is a charge of £80 (including VAT) for any cancellation or change of an inventory appointment.
Management of the property
At the start of the tenancy we will advise the tenant who is responsible for managing the property. This is not always Wayne and Silver. Where we are not managing the property we cannot authorize any repairs or maintenance or guarantee the speed at which repairs will be carried out. Where we are managing the property, we may have to obtain the landlord’s consent before proceeding with a repair. Where we manage a property and hold keys, we can usually provide access to Wayne and Silvers contractors (with your permission). However, where we do not hold keys or the contractor is not willing to collect keys, it is your responsibility to provide access.
It is the tenant’s responsibility to insure their belongings throughout the tenancy.
The tenant is liable for the payment of telephone, gas, water and electricity accounts at the property during their tenancy, as well as the council tax (Unless agreed otherwise). It is the Tenants responsibility to notify the relevant companies and the local authority that you are moving into/out of the property. The Tenant is also responsible for ensuring that a valid television license remains in place for the duration of the tenancy. Utility companies will also always require the occupant to provide access for any visit.
If you pay rent directly to your landlord’s bank account and your landlord is resident overseas, you will be responsible for applying the provisions of the HM Revenue and Customs Non-Resident Landlords scheme for taxing UK rental income and should ask us for advice on this. These provisions do not apply where you are paying your rent to Wayne and Silver.